Chronological Achievements of Doctor Towels
January 2020: Identifying the Problem
• After noticing our dirty bath towels at home, We tested 100 towels from PSG college students and found the germ content to be over 1 billion per towel. This discovery motivated us to explore technologies to kill bacteria without harming sensitive skin.
June 2020: Developing the Solution
• After three months of intensive research, we discovered banana yarn as a natural antimicrobial solution. This breakthrough allowed us to create towels that were safe, effective, and skin-friendly.
November 2020: Product Rollout
• We rolled out the first batch of Doctor Towels to friends and family. Feedback showed significant improvements in skin health, validating our approach and motivating us to launch commercially.
March 2021: Aloe Vera Fiber Innovation
• We discovered the strength and benefits of aloe vera fibers, which added durability and a soothing effect to our towels while enhancing their antibacterial properties.
June 2021: Winning Awards
• Our innovation with aloe vera fibers helped us win the “Most Innovative Product” award. This recognition propelled our brand into the spotlight.
February 2022: Entering Retail
• We entered our first retail store. By the end of 2022, we expanded into 100 stores across India, marking our initial success in offline markets.
July 2022: Clinical Testing
• We initiated tests on the impact of Doctor Towels on reducing acne, eczema, and other skin conditions. Results showed measurable improvements in skin health for consistent users.
March 2023: Large-Scale Giveaway
• We gifted over 1 million towels to corporate employees across India, emphasizing skin care for hardworking professionals and spreading awareness about our mission.
July 2023: Reaching 524 Retail Stores
• By mid-2023, we scaled to 524 retail stores, including major outlets like LULU, Reliance, and Dmart, making our towels widely available across the country.
November 2023: Global Recognition
• Our blend of banana, bamboo, and aloe vera fibers earned international acclaim, and we began collaborating with global wellness advocates and dermatology organizations.
January 2024: Expanding Online Presence
• We enhanced our e-commerce platforms, improving accessibility for customers worldwide and complementing our strong retail presence.
These milestones reflect our journey from a small family-driven mission to a recognized leader in skin-friendly and innovative textiles.
Return and Exchange Policy
Doctor Towels would like you to be completely satisfied with your purchase. Your happiness is our highest priority.
How to make a Return/exchange?
- We do not offer a refund or exchange once the product has been opened and used, owing to hygiene reasons.
- Due to the nature of this product, we will accept returns or exchanges only for manufacturing defects of the product.
- Please note that the ‘Hair Towels’ are Non-returnable due to hygiene reasons.
- Returns due to damage of the packaging or the gifting canister during transit will not be accepted.
- Returns must be claimed within 2 days after delivery of the product.
- You may be asked to share images of the product received to verify.
- Cost to return items to Doctor Safe Towel Factory Warehouse is the responsibility of the customer.
- Please use only the original packaging while returning the product.
- You may use the carrier of your choice, but we strongly recommend using a traceable and insured form of delivery. Please retain the tracking number for your records.
- We cannot be responsible for packages lost in transit without proof of tracking. We recommend retaining a copy of the Return Authorization Form for your own records.
- Once the package is received in our warehouse and inspected by our team we will process your Return/Exchange, if the product qualifies for the same.
- We do not offer a full refund at any case. If your order is accepted for return, you will be eligible for replacement only.
- Items purchased on sale are not eligible for returns.
- Returns are not accepted on customized towels.
Ship your return to the following address:
Doctor Safe Towel Factory Private Limited,
2B, IV STREET,
Ramakrishanapuram 1st Cross Road,
Ramkrishnapuram,
Karur, TamilNadu - 639001